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ITIL podcasts September 21, 2007

Posted by evilzenscientist in : ITIL , add a comment

Some great podcasts from Mark Haddad - an ITIL trainer.

Here and also on this website.

[Edit: Updated with correct download url]

all ITILed out

Posted by evilzenscientist in : evilzenscientist , 1 comment so far

Two weeks of back-to-back training.

Last week Service Support in Birmingham, this week Service Delivery in London.

All in aid of getting the ISEB Managers Certificate in IT Service Management.

Just over a month to the exams; two three hour written papers. Time to get reading and revising.